Welcome to LIC Lanka - Your Trusted Partner for Life Insurance & Financial Security. Explore our comprehensive range of insurance plans designed for Sri Lankan families.

Quick Processing

Most claims processed within 15-30 days

Secure Process

Your documents and information are protected

Customer Support

Dedicated claims support team available

High Success Rate

99.5% of valid claims are approved

Types of Claims

MSB Claims

Medical Service Benefits claims for healthcare coverage

  • Medical service coverage
  • Quick claim processing
  • Comprehensive documentation
Submit MSB Claim

Total and Permanent Disability

Claims for total and permanent disability benefits

  • Disability benefit coverage
  • Medical assessment required
  • Comprehensive support
Submit Disability Claim

Death Claims

Claims arising from the death of the policyholder

  • Sum assured + bonuses
  • Complete documentation required
  • Timely processing guaranteed
Submit Death Claim

Maturity Claims

Claims when policy reaches maturity date

  • Maturity value payment
  • Accumulated bonuses
  • Tax benefits
Submit Maturity Claim

Required Documents

MSB Claims

  • Intimation letter
  • Diagnosis cards along with all medical

Total and Permanent Disability

  • Intimation letter
  • Diagnosis cards along with all medical

Death Claims

  • Claim Intimation Letter (Claim form provided as an Annexure)
  • Original Death Certificate or certified copy of death certificate
  • Original Policy Document
  • Proof of age of the deceased
  • Proof of identification of the deceased
  • Documents to prove the cause of the death
  • Any Other Documents required by the Company

Maturity Claims

  • Discharge Voucher
  • NIC Copy
  • Bank Details
  • Original Policy Bond
  • Any Other documents requested by the company

Claims Process

1

Submit Claim

Submit your claim form along with required documents to the nearest LIC branch or online portal.

2

Document Verification

Our team will verify all submitted documents and may request additional information if needed.

3

Investigation

For complex claims, we may conduct additional investigations to ensure authenticity.

4

Approval & Payment

Once approved, the claim amount will be transferred to your registered bank account.

Submit Claims Online

Submit your claims conveniently through our online portal. Track your claim status in real-time and receive updates via SMS and email.

Upload documents digitally
Real-time claim tracking
SMS & email notifications
Mobile app support
Submit Online Claim

Quick Claim Submission

Need Help with Your Claim?

Call Us

+94 11 255 2277

Monday - Friday: 08.30 AM - 05.00 PM

WhatsApp

+94 77 123 4567

Here to help when you need us

Email

claims@liclanka.com

We'll respond within 24 hours

Visit Branch

Find nearest branch

Branch Locator
ASK LIC LIVI

ASK LIC LIVI

Online

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